Programmes

IMPACT! - is a new Mentoring Programme which attracts funding from the Department for Employment and Learning’s (DEL) Bursary Scheme.

IMPACT! – enables your organisation to measure business performance improvement via focused one to one mentoring of owners/managers and other senior executives of high growth potential SMEs.

IMPACT! – is delivered by a team who have enjoyed success both as mentors and senior managers who empathise with participants having faced similar business challenges themselves.

High Performance Team – this intensive workshop is designed to help participants establish success criteria; separate technical work from managerial work; and, identify the key management activities essential to the growth and success of their organisation. Its primary objective is to act as a force for cohesion – uniting and binding managers/directors together as a team.

Essential Toolbox for Managers - coaching is a business skill that any competent manager can acquire. Its effect on your bottom line can be dramatic, producing on average a return on investment of six times its cost. Coaching uses questioning techniques to stimulate staff to identify their strengths and weaknesses, and helps staff identify find their own solutions and actions. This session gives managers the essential skills necessary to introduce a coaching culture to their organization.

Letting People Go – this is never an easy matter for managers to address. However, this session removes the element of emotion from the process. It gives managers a clear insight to underperformance and provides a check-list to work against.

FAST Coaching – this programme is designed to unlock each manager’s potential to maximise their own performance. It will give them a competitive edge by inducting them into the core skills of coaching and is structured around the FAST Coaching Model. Every manager carries assumptions about their staff. Melanie will help managers break through their misconceptions and prejudices by asking the right questions and listening to the answers. This in turn will show them how to get the most from their team.

Motivation – most individuals operate at around 40% of their actual potential, so even an incremental increase in motivation can bring about massive improvements in productivity. This session examines what motivation is, and reveals how managers can learn to impart it. This will help them to resolve the age-old dilemma of trying to keep good staff, while at the same time pushing them to achieve results.

I want to make 2009
My Best Year Yet
Forget New Year Resolutions. Start off 2009 with an action plan that will keep you on track all year.

Full Circle Coaching’s ‘Best Year Yet’ workshops are designed specifically to motivate
individualsto achieve their professional and personal goals for 2008. The workshops are delivered by Melanie Donnelly and during the intensive four hour sessions, she challenges delegates to establish their personal expectations and aspirations. Then she gives them the tools to achieve their professional plan for the year ahead.

Subjects addressed include:
• What motivates me and what are my passions?
• What is stopping me from moving forward?
• How motivated am I?
• Just do it!

Work-Life Balance – matching professional performance with personal fulfilment

Companies are becoming increasingly aware of the business case for work-life policies that respect the needs of staff, customers and the organisation. Work-Life Balance sessions are designed to give senior executives and staff a clear understanding of work and life roles, how to deal with conflicting demands, the importance of time management, juggling work and home demands, dealing with time poverty, practical steps to achieving a more balanced life and individual goal setting.

Good work-life balance policies and practice are good for business and their benefits can include:
• increased productivity;
• improved recruitment and retention;
• lower absenteeism;
• reduced overheads;
• an improved customer experience; and,
• a more motivated and satisfied and workforce.

One to One Coaching – empowering individuals to make change

One to One Coaching is designed to empower individuals throughout the organisation to take responsibility for their development and to make the changes necessary to bring it about. Each one to one session is tailored so that the need for change is clearly understood, and is managed in a sensitive way, so that executives and consultants can cope effectively with it. One to One coaching programmes form an integral part of Full Circle’s results-orientated approach to corporate coaching and they produce real benefits in terms of:
• improvements in sales and bottom line performance;
• enhanced productivity; and,
• better communication.

Your commitment to Full Circle – making it work

Coaching cannot operate effectively in a vacuum. It requires top-down commitment. So, before starting organizational coaching, ask yourself:

•What do we want to achieve with coaching?
•How will we know that change has been achieved?
•Are we prepared to make available the staff time and the resources necessary to achieve our coaching goals?
•Who will be affected by this coaching, and how will they react to it?

Turn your business Full Circle
To find out If you would like to improve your customer experience and have a more motivated and satisfied workforce, contact Melanie today : life@myfullcircle.co.uk
028 907 61966